
Sometimes Things Can Go Wrong…
Reach out to us in the way that suits you best, we’re here to help with whatever’s on your mind.
EMAIL USDelivery & Shipment
Enjoy free shipping on every order over $50. Most deliveries arrive within 4–7 working days, ensuring a smooth and reliable experience.
Read moreExchanges & Returns
We believe in every pair of Daysides. That’s why we give you 100 days to make sure they’re the perfect fit. Not right for you, we’ll make it right.
Read moreTrack Your Order
Waiting for your Daysides? Track your order every step of the way. Once it ships, you'll get a tracking link to follow its journey to your door.
Read moreAbout
Our mission is to bring comfort, subtle support, and sustainable innovation to your everyday routine, starting with the foundation: your feet.
Read moreShipping & Tracking
How long does it take to receive my order?
We are currently experiencing a very high order volume, and shipping time might be longer than usual. We like to over-deliver so to keep it safe we take an average of the following:
All orders will be dispatched within 1-2 business hours, this is also when you will receive your unique track and trace code.
Shipping will take around 3-10 business days depending on your location. We ship to around 75 countries.
Find more detailed shipping times per country on our Delivery and Shipping page
Can I track my order?
Yes, once your order is shipped, we will provide you with a tracking number to monitor the progress of your delivery. You can also check your order on our tracking page: track your order here
Do you ship to my country?
We offer worldwide shipping! Although we offer shipping to all countries, a few islands are excluded from our delivery area. If your country is available during checkout we ship to your country. We also provide standard international tracked shipping at no additional cost on all orders.
What happens if my order Is late?
We strive to meet our 5-7 business days delivery estimate, but sometimes delays happen. If your order has not arrived within the estimated timeframe, please track your order using the tracking information provided in your shipping confirmation email. If you encounter any issues or have concerns, feel free to reach out to our customer support team. We are here to help!
What should I do if I need my order by a specific date?
If you have a special occasion or need your order by a specific date, we recommend placing your order well in advance to allow for any potential shipping delays. We cannot guarantee delivery by a specific date but will do our best to get your order to you as quickly as possible.
Returns & Exchanges
What if my socks don’t fit or don’t feel quite right?
No worries — we’ll send you a free replacement. You don’t need to send the original pair back. Please note that this Perfect Fit Guarantee includes one free replacement per order.
Can I return my order for a refund?
Yes. If your received your order less than 30 days ago, we’ll refund you in full. For orders older than 30 days (up to 100 days), we’ll offer you store credit or a replacement.
How do I request a return or exchange?
Just send us an email at support@mydayside.com with your order number, item, and reason for return. We’ll guide you from there.
Do I have to pay for return shipping?
If something’s gone wrong on our side — like a damaged or incorrect item — we’ll happily cover the return shipping. If you're returning for another reason, we just ask that you cover the shipping cost.
When will I get my money back?
Once we’ve received and checked your return, your refund will be processed within 7 business days. Depending on your bank, it may take a few extra days to appear in your account.
When will I receive my cashback?
In some cases we offer cashbacks, to prevent any hassles with returning the products and to compensate for any dissatisfaction.
When the cashback is approved it will be reflected on your bank account within 3-5 business days, you will get an e-mail about this.
Can I cancel my order?
Yes, as long as you contact us within 12 hours of placing it. After that, it may already be in the shipping process.
Compression Level
What is the compression level for Dayside compression socks?
Our socks offer a moderate, 17-24 graduated compression that’s intended to feel like a warm, gentle hug on your legs. Currently this is the only compression level we offer.
Are Dayside compression socks graduated compression socks?
Yes! Our Dayside's offer a unique, graduated, 17-24 level compression at the ankle and throughout the calf.
How do Dayside compression socks work for swelling?
By gently squeezing your legs, our moderate level compression socks gently push blood and lymph up the legs, which results in better blood flow and reduced fluid buildup. Better blood flow and reduced fluid buildup means less swelling and reduced risk for blood clots.
Are Dayside compression socks medical grade compression socks?
In order to qualify for the "medical grade" rating, a sock’s compression level must be 30 mmHg or higher.
Dayside compression socks fall at the 17-24 level, which is considered “moderate level” compression and sits below the medical grade rating.
Moderate level compression socks like Dayside compression socks are intended for lowering the risk for severe conditions such as Deep Vein Thrombossis (DVT), blood clots, varicose veins, and spider veins.
Our socks can also be used for reducing minor swelling, recovering from hard workouts, lowering leg and foot swelling during pregnancy, helping with minor injury recovery, and reducing leg fatigue from walking, standing or sitting for long periods.
We have customers with mild medical conditions who use our socks and find them helpful, but we advise anyone with a medical condition to speak with their medical provider before they make a purchase.
Fabric & Care
Can I put my socks in the washing machine?
Yes! We recommend washing them on the gentle cycle with a mild detergent. Avoid using bleach and exposing your socks to excessive heat.
What materials are Dayside compression socks made from?
Our socks are made from 65% viscose made from bamboo fibers, 27% polyester, 6% spandex, and 2% nylon. All the materials used in our socks meet IDFL Global Recycled Standards, and our socks are produced in a facility that meets Intertek WCA ethical standards.
Sizing, Fit & Daily Wear
Do Dayside compression socks fit wide calves?
Yes! Our socks are designed to fit most calves. Check out our What's My Size page to find your size and get instructions for how to measure.
How long are Dayside compression socks?
The length of our socks are as follows: Small - 15 inches, Medium - 15 inches, Large- 15.4 inches, XL - 15.8 inches.
Does Dayside offer petite or big & tall sizes?
At this time, we only offer one length in each size, but the stretch in our socks is often able to accommodate both petite and tall frames. Also check out our sizing guide to find your perfect fit.
How do I know what size I am?
Check out our What's My Size page to find your size and your perfect fit!
How tight should Dayside compression socks feel on my legs?
Our socks offer a moderate, 17-24 graduated compression that’s intended to feel like a supportive, gentle hug on your legs.
Can I wear Dayside compression socks to bed?
For safety reasons, we don’t recommend wearing compression socks of any kind while sleeping for long periods of time. The only exception to this is if your medical provider recommends you to do so.
How long should I wear my Dayside compression socks?
We designed our moderate level compression socks to be comfortable enough to wear all day long, but we recommend wearing them for a minimum of 3-5 hours to get the maximum benefit.
When should I wear my Dayside compression socks?
Anytime during the day works, especially if you’re sitting or standing for long periods.
Do You Have Another Question?
Please contact our Happiness Team and we will get back to you as soon as possible with an answer!